The software had numerous errors, including duplicate items, wrong dates, and organizational issues. I had to turn off the AI feature because it was making more work for me by incorrectly learning information. During tax season, I organized all my documents into the correct folders for the tax agents, but I had to prefill everything for them.
High pressure sales techniques
We trusted your company to help us stay organized and compliant, and instead, we are left trying to clean up a mess we didn’t create. If you’re an active member, their certified Enrolled Agents (EAs) and CPAs handle all aspects of the audit process, from preparation to representation. Ideally, the wrongs would have been remedied by now, which I assume is the case since several of the companies are still in business. Of course, when it comes to finances, people are more likely to speak out about a poor experience than they are a positive one. In fact, 75% of employees would recommend a job with the company to a friend, and it has an overall 4-star internal rating.
- Unfortunately, the 1-800Accountant website doesn’t have a lot of documentation to guide you through the software.
- There’s the Corporation package, which is similar to the basic Business tier but with much more in-depth tax preparation.
- How can you call a business about an account you paid for a year in advance and you get yelled at because you are asking about why nothing has been done on your account.
- The company keeps me updated on what is needed for my business.
- My books were never reconciled, I had to do all of that myself after I already paid.
Additional Business Services
However, any bookkeeping service worth its salt won’t be entirely hands-off – human oversight remains crucial for handling exceptions and ensuring accuracy. Responsible AI-powered services offer a hybrid approach, combining AI efficiency with professional review for the best of both worlds. 1-800Accountant offers tiered business formation packages tailored to different business needs, with all prices requiring additional state fees. Since entrusting 1-800Accountant with our tax preparation, we are now three years behind. The delays in filing were not due to our own inaction, but because your team failed to file on time and made multiple errors in our tax forms. These included misspellings of our city and even our names, which led to confusion with the IRS.
Patriot Software
Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in. Top Consumer Reviews has evaluated and ranked the best bookkeeping services available today. We’ve carefully assessed each option’s features, pricing, and real-world performance to help you make an informed decision.
Still, we’re sorry that you’ve been let down by the company – this kind of situation shouldn’t happen. Going forward, if you’re seeking another online accounting service then we recommend looking through our reviews before committing to a purchase. Hopefully, you’ll find one that meets all your requirements and takes the hassle out of the tax-filing process. 1-800Accountant provides financial services to small and medium-sized U.S.-based businesses, including tax preparation and advisory, entity formation, bookkeeping and payroll.
Misleading Promises and Poor Service from 1800 Accountants
Hiring a CPA is one of those gray areas in business where you can’t really predict expected costs until you get into it (which makes the flat-rate pricing model pretty appealing). While there is’t a free trial, you have 30 days to request a refund. There’s also a Custom Package option available if you don’t find exactly what you need in the standard plans. Explore everything from their offerings to customer feedback, helping you make an informed decision about whether 1-800Accountant is the right fit for your business needs. We’ve rounded up 13 legit, scam-free travel booking sites you can trust with your passport and your wallet, so the only surprise on your trip is the view from your window seat. To add insult to injury, 1800ACCOUNTANT keep circumventing the block and emailing me to employ their services.
- The first thing you’ll notice about 1-800Accountant is its simplistic dashboard.
- Now, I’m left dealing with their mistakes and have had to seek help from a local accounting firm to clean up the mess they left behind.
- Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in.
- The mobile experience closely mirrors the desktop functionality, allowing clients to manage their accounting and business needs on the go.
- Responsible AI-powered services offer a hybrid approach, combining AI efficiency with professional review for the best of both worlds.
Optima Tax Relief
He’s the current Chairman & Co-Founder of NARSSA, President & Founder of CPAdirectory, and previous President of the National Directory of Registered Tax Return Preparers and Professionals. Currently, the Key Principal of the company is Michael Rosedale. Like Savage, Rosedale is also listed as the Chairman on the company’s Dun & Bradstreet profile. But, Rosedale doesn’t list his affiliation with the company on LinkedIn. 1-800Accountant, aka Accountant.com Corp, is a New York-based business that was founded in 1999 by Mike Savage. The same year 1-800Accountant was launched, Savage became a CPA.
Focus on a long-term tax strategy
I provided all documentation in February and March of last year as I received it. I had to file my own extension for personal taxes because they kept messing things up resulting in me owing a large amount to both the Fed and the State ($1,000s). I finally figured out that they were not putting in my business deductions and were passing all of my business income directly to my personal taxes as if it was personal income. We finally got the deductions fixed in May or June after lots of back and forth.
And, he apparently graduated from Brigham Young University with a Bachelor’s degree in Accounting. It’s particularly important to know about the company behind the brands you work with when your business finances are at play.
How to Start a Business in California (Step-by-Step)
The website hosts a long FAQ section, but it focuses more on general accounting questions. Having said that, it’s worth checking out the 1-800Accountant blog because it’s frequently updated with all the latest accounting news. You’ll get matched 1800accountant reviews with a dedicated tax planner who will provide strategic advice tailored to your business needs. And, they’re supposed to be there for this anytime you need it.